- Shipping -
Which countries do we ship to?
We ship worldwide! We are set up for shipping in North America (Canada & USA) and now ship to Ireland, England, France, Mexico, Germany, Australia/NZ, Italy, Japan, Russia and most of South America.
Contact us via email or our toll free number if you don't see your country and need a hammock!
Toll Free # 1-800-623-3477
How much does shipping cost?
Your shipping costs will be calculated at checkout with our different shipping providers. Choose your shipper, speed and price all at the checkout. Something went wrong? Email or Call us
Does Covid-19 impact shipping times?
Currently our shipping partners are not guaranteeing all their shipping times and we are experiencing a high volume of shipping requests. All orders will be processed in the order they were received and we will do our best to get them to you in a timely manner. Thanks for your patience.
Can I come get my hammock in store?
Come on down to our shop on Granville Island in Vancouver, B.C. to try out all our varieties of hammocks.
I'm having troubles with shipping online!
Send us an email at firstname.lastname@example.org and we will be happy to help you out right away.
- Returns -
We want you to be happy with your hammock. We have a 14-day return policy from the day you get your order. Please note that the shipping cost for returns must be covered by the customer as we are a small company. Each return item will be inspected to determine that is is in unused and a resalable condition. If upon inspection the items are deemed in unsalable condition or have been used or altered in any way, your refund or exchange credit will be subject to approval.