- Shipping -
Which countries do we ship to?
We ship everywhere in North American (Canada & USA) through our website or in store.
Contact us via email if you don't see your country and need a hammock!
How much does shipping cost?
All hammocks are now $20CAD for Canada wide shipping & $25CAD for shipping across America. Some items like hammock stands have shipping calculated at checkout automatically.
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What about taxes & duties for international orders?
All taxes and duties are paid by the customer. Our hammocks are duty free across the American border
Does Covid-19 impact shipping times?
Shipping usually takes between 3-10 business days.
Currently our shipping partners are not guaranteeing all their shipping times and we are experiencing a high volume of shipping requests. All orders will be processed in the order they were received and we will do our best to get them to you in a timely manner. Thanks for your patience.
Can I come get my hammock in store?
Come on down to our shop on Granville Island in Vancouver, B.C. to try out all our varieties of hammocks.
I'm having troubles with shipping online!
Send us an email at email@example.com and we will be happy to help you out right away.
- Returns -
We want you to be happy with your hammock. We have a 14-day return policy from the day you get your order. Please note that the shipping cost for returns must be covered by the customer as we are a small company. Each return item will be inspected to determine that is is in unused and a resalable condition. If upon inspection the items are deemed in unsalable condition or have been used or altered in any way, your refund or exchange credit will be subject to approval.